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Thread: Beware ,American Cycle Fabrication Paul and Denise Friebus

  1. #41
    Join Date
    Oct 2010
    Location
    The First State
    Posts
    156

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    Glad to hear you finally got your bottom end back! I would be very worried if promised in 9 months and it took 2 years! I know Paul does quality work but seems to lack in everyday business practices.
    Craig (Delaware)
    Perkiomen Chapter
    AMCA Member #1011

  2. #42
    Join Date
    Sep 2005
    Location
    Sarasota, Florida
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    4,089

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    I replied to this thread earlier, and I was not as sympathetic to the victim as I should have been. We go to specialists because we don't have the equipment, tooling, or expertise to do complex, specialized tasks. We go to them with the expectation of professional, competent, timely service. I think the blind faith comes from the customer, and the provider has the obligation to deliver. Some customers have unreasonable expectations, and demands and that has to be tough for a businessman; but a clear, and perhaps documented statement should get the deal across. I just had this happen with a valve job I had done by a shop in my town. He has a good reputation, and I picked Summer because that is a down time in Florida. He didn't do a real valve job, and did a half assed lapp job that was not only expensive, but supremely disappointing because I don't have the equipment, or expertise to do it on my own. My only recourse is to buy all of this top end machine stuff for my own use and do my own work. I hate that I can't get this done by people that know what they are doing.
    Eric Smith
    AMCA #886

  3. #43
    Join Date
    Jun 2001
    Location
    Central Illinois, USA
    Posts
    4,080

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    [QUOTE=exeric;181964.... I hate that I can't get this done by people that know what they are doing...[/QUOTE]

    Mebbe you got to the crux of the biscuit, Eric!

    I don't want to do anything for you either.

    ...Cotten
    Last edited by T. Cotten; 07-02-2019 at 06:27 PM.
    AMCA #776
    Dumpster Diver's Motto: Seek,... and Ye Shall Find!

  4. #44
    Join Date
    Jun 2019
    Location
    Pennsylvania
    Posts
    23

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    Boy you said it "ALL" here Eric ! I just had a similar experience. $1,000.00 bill and the bike is worse than when it went there !!!

  5. #45
    Join Date
    Sep 2005
    Location
    Sarasota, Florida
    Posts
    4,089

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    Quote Originally Posted by T. Cotten View Post
    Mebbe you got to the crux of the biscuit, Eric!

    I don't want to do anything for you either.

    ...Cotten

    Stop mumbling; I can't hear you.
    Eric Smith
    AMCA #886

  6. #46
    Join Date
    Oct 2010
    Location
    The First State
    Posts
    156

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    Quote Originally Posted by Twister the fitter View Post
    Boy you said it "ALL" here Eric ! I just had a similar experience. $1,000.00 bill and the bike is worse than when it went there !!!
    So hard to know if you will get decent service anymore. With my later model year bikes, I try to support a local independent shop but it seems they go through mechanics on a regular basis but I guess that is also true with the H-D dealers.
    Craig (Delaware)
    Perkiomen Chapter
    AMCA Member #1011

  7. #47
    Join Date
    Apr 2010
    Posts
    1,101

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    If you worked for MC mechanix pay,you would understand.The HD Dealers want MMI grads to work for just above min wage.I work for less as indy & some customers think I charge way too much.

  8. #48

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    If only money was the penalty for good work........

  9. #49
    Join Date
    Jun 2001
    Location
    Central Illinois, USA
    Posts
    4,080

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    Quote Originally Posted by duffeycycles View Post
    ...I work for less as indy & some customers think I charge way too much.
    Local customers suck.

    No matter where you are...

    So now I have only the best customers in the World.

    ...Cotten
    PS: Liberty's flags are flying today!
    Last edited by T. Cotten; 07-04-2019 at 12:13 PM.
    AMCA #776
    Dumpster Diver's Motto: Seek,... and Ye Shall Find!

  10. #50
    Join Date
    Jun 2001
    Location
    Central Illinois, USA
    Posts
    4,080

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    Quote Originally Posted by kitabel View Post
    If only money was the penalty for good work........
    And why did it take somebody like Andy Warhol to tell us that the market was the enemy of the artist?

    .....Cotten
    AMCA #776
    Dumpster Diver's Motto: Seek,... and Ye Shall Find!

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